FREE U.S. SHIPPING FOR ORDERS OVER $30.00

Policies

Shipping


Our products are shipped within 2-5 Business Days (unless specified in product description) using the following carriers: USPS. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.  

Shipping cost:

For our garment:

- US shipping is $4.00 orders of less than $30.00

- US Free shipping for orders over $30.00

- Canada shipping is $9.00 flat rate per order

- Any other countries the shipping is $15.00 flat rate per order

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For our retro games:

- The shipping cost is $10.00 flat rate as we are shipping from Japan

 

 

Payments

We want you to know that buying from us is really secure. We accept two different payment methods. You can use Paypal which is probably the most known and safest way to buy online, or you can use a credit card. All payments are secured and we do not save nor see your payment informations.

 

Returns

Our refund policy is 7 Days after receiving your order on eligible products (Some product can not be return and it is clearly mentioned in their description). Unfortunately we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it.

To complete your return, we require a receipt or proof of purchase (order number). 

 

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 48 hours. Note that the original shipping cost is non refundable in case of return and where free shipping has been applied a fee will be held for original shipping. $5.00 for US / $15 for Overseas

 

Exchanges 

We take exchange up if they are shipped with 7 days after receiving it. The items has to be in its original condition. No exchange on international orders. Send us an email at nico@narvaloclothing.com and send your item to: 2934 1/2 rowena ave los angeles CALIFORNIA United States 90039.